Nixplay Status Page

Information about the operational status of Nixplay Cloud Services and Websites
All systems are operational

Past Incidents

28th December 2021

No incidents reported

27th December 2021

No incidents reported

26th December 2021

Platform Outage Update

This issue has been fixed now. If you do encounter any issues, please contact our support team at support@nixplay.com.

We are sorry that earlier today we had a system outage due to heavy traffic that lasted about 1 hour. This affected several features of our platform. We have addressed the issue now. If you experienced any issues earlier, these should now be resolved. If you are continuing to have issues with your frame, please contact our CS team at support@nixplay.com and provide the serial number of your frame.

25th December 2021

Mobile Services Platform Service Outage

We are investigating an issue that is causing a delay in users being able to log in and a slow down in the mobile and web app. We are sorry for any inconvenience and are working to resolve the issue as soon as possible.

We identified the issue and applying now a fix.

Update: Fix has been applied.

24th December 2021

No incidents reported

23rd December 2021

No incidents reported

22nd December 2021

No incidents reported